2018 Impact Summit

Several years ago, Dakota County began the process of implementing Results Based Accountability (RBA) across the organization. This implementation has included several initiatives related to refining performance measures for programs and services at the staff level, and identifying community indicators at the Commissioner level. During this talk, we will present an overview of the work completed to date, next steps on the horizon, challenges encountered, as well as accomplishments achieved and lessons learned. We will include a particular focus on the tools and processes used, as well as the challenge of integrating indicators and measures in Dakota County.